Policies

Online Ordering
Coming soon

Phone Orders
Call 903-660-2254 to place your order by phone. Please call with your order or if you are looking for an item you didn’t find.

FAX Orders or E-Mail Orders
Fax your order to 903-660-2164 or E-Mail to Info@txccc.com anytime.

Shipping Information
UPS orders shipped Monday – Friday. UPS requires a physical street address, no P.O. boxes allowed. All UPS orders are insured. Additional shipping fees will be charged for C.O.D. shipments as well as oversized shipments.

Payment
Payments are required prior to shipping merchandise. We accept all major credit cards (Visa, MasterCard and Discover). Credit card payments require a billing address for verification purposes. Special ordered items require payment up front.

Texas residents add 6.25% sales tax. Tax ID number required for exempt customers.

Returns/Refunds
NO return on any item after 30 days. NO returns on any part that has been installed, or attempted to be installed. NO return on items that have been painted, welded, cut, or any other modifications from its original condition. NO returns on any electrical items.

We do not pay or refund any shipping charges on any shipments unless it was due to our error. If you return an item for any reason, you are responsible for shipping costs. Any shipping charge will not be refunded. If for example, you are not satisfied with the quality of an item and you return it, the shipping cost to you will not be refunded, further you will not be reimbursed for your shipping cost to return the item.

If you have received a defective part call us immediately. We will exchange the item or refund your money in full within the 30 day return period. Some parts will need to be sent to the manufacturer for warranty repairs (radios or upholstery for example).

ALL returns must be pre-authorized by calling 903-660-2254 for a Return Authorization.

Any approved return is honored by STORE CREDIT ONLY. NO cash or credit refunds.

All returns MUST be accompanied with a copy of the original receipt and in the original packaging. Please package return items securely, enclose the receipt, and return it to us insured. All store credits subject to a 20% restocking fee.

Damaged Shipments/Claims
You must make all claims to the Carrier immediately (UPS, Parcel Post, etc.). They are responsible and will notify us and pick up the damaged item at no cost to you. DO NOT ship damaged parts back to us – doing so may jeopardize your claim and you may not be able to be reimbursed, not to mention the additional shipping charges you will pay sending it back here. You are responsible to notify the carrier immediately. Keep the package, all packing material, and all of the items together. The carrier will come to your location to inspect the package and its contents, and will return the package to us. We’ll settle the matter with them and ship a replacement part to you.

Shortages
If you find something missing from your shipment, you must notify us within 48 hours of delivery. Shortage claims will not be accepted after this time.

Used Parts
No returns on used parts.

Prices
Prices are subject to change without notice.

Disclaimer
Classic Chevy Connection shall not be responsible for any damage or loss caused by delays, failures, labor costs, transportation, or any consequential damage arising from any cause whatsoever. Classic Chevy connection shall not be liable for personal loss, injury or damage, direct or indirect, arising out of the use of, or the inabilities of any product. Classic Chevy Connection and manufacturer’s only obligation shall be to replace such quantity of the product proven to be defective. We shall not be liable for personal or mechanical damage caused by the use of or misuse of products. After use, the user shall assume all risk and liability whatsoever in connection therewith.


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